RidgeHQRidgeHQ
Dive resort software

A hotel and a dive centre, running as one.

RidgeHQ brings website sales, on-site POS, boat operations, guest paperwork, and the daily close into one system — purpose-built for dive operations and flexible for resort stays with add-ons.

  • 0% commission on direct bookings
  • Rooms and dive operations on one system
  • Stay & Dive packages in one checkout

See it on your operation

A short walkthrough of RidgeHQ mapped to how dive resorts actually run the day — bookings, schedule, resources, and the close.

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The operational reality

A dive resort runs a hotel and a dive centre at once. When the beds live in one system and the boats in another, package dives get miscounted, a guest gets billed twice, and reception and the dive desk spend the week reconciling by hand.

What your day has to balance

  • Room availability, occupancy type, and turnaround times
  • Package inclusion limits (dives included, nitrox, equipment)
  • Boat and guide capacity shared between resort guests and day guests
  • Certification and medical clearance per dive or course
  • Tide, visibility, and water temperature for each site

How RidgeHQ helps

Rooms, dives, and rental gear are sold and planned in one system — a package product bundles the accommodation and rental components, and the room calendar and the dive planner read the same bookings.

From booking to day close:

1

Book the package. A guest books a Stay & Dive package online and pays a deposit.

2

Hold the room. The package's accommodation is reserved on the room calendar.

3

Prepare the diver. Waiver, medical form, certifications, and sizes are collected before arrival.

4

Plan the dives. Daily dives are planned as trips with a pilot and site.

5

Generate manifests. Manifests come from confirmed divers with certifications and sizes.

6

Close out. Balances settle at the desk and revenue lands in reporting by origin.

Dive Resorts: Beds and boats in one checkout

Beds and boats in one checkout

When rooms live in one system and dives in another, packages get miscounted and guests get billed twice. In RidgeHQ a package product bundles accommodation and rental components, and the room calendar and the dive planner read from the same order.

  • Booking widget on your own website with live availability, deposit or full payment, and promo codes
  • Front-desk POS for walk-ins, rentals, and retail on one basket, with register open and close
  • Agent and partner bookings recorded with their commission for settlement
  • 0% platform commission on direct bookings
  • Package products bundling accommodation and rental components, with optional add-ons
Dive Resorts: Rooms with their own calendar

Rooms with their own calendar

Room types and units have a weekly calendar with booking, maintenance, and unavailable blocks. It stays separate from the dive planner, but is one click away from it.

  • Room types and units with a weekly calendar
  • Booking, maintenance, and unavailable blocks per room
  • Accommodation dates on the order line
  • Linked from the dive planner as a related calendar
  • Revenue by origin across rooms, dives, and retail
Dive Resorts: Dive operations that match the guest list

Dive operations that match the guest list

The dive side works like a dive centre: trips with pilots and sites, manifests generated from confirmed divers, certifications and sizes stored once per guest.

  • Trips with pilot, dive site, and capacity from their sessions
  • Boat manifests with certification and kit sizes
  • Certification records and equipment sizing per guest
  • Per-participant waivers and medical questionnaire
  • Trip gear prep list from each diver's needs

What changes when the operation is connected

One order per guest

Room, diving, and gear sit on one package order.

Reception and dive desk agree

Both read the same bookings.

Manifests from real bookings

The boat list is generated from confirmed divers.

Paperwork done before arrival

Waivers and medical forms are signed ahead.

Built around the work

Stop acting as the manual API between your booking engine and your team.

Dive Resorts operations in RidgeHQ

Common Questions

How RidgeHQ handles dive resorts edge cases.

Yes. A package product can bundle accommodation and rental components, with optional or mandatory add-ons, and it sells through the same checkout as everything else.

Not automatically today. The package is one order with its components; dives are planned as sessions and trips, and you track usage in the planner.

It manages room types, units, and a booking calendar for operators whose rooms are part of the dive business. It isn't a full hotel property management system — there is no channel manager for OTAs or a guest folio across a restaurant and bar.

Yes. A manifest is generated per session from its confirmed participants, with certifications and kit sizes, linked to the vessel.

Each diver signs your waiver with a typed signature, attached to their booking. You can add a medical questionnaire and conditional questions that only appear when an earlier answer requires them. Waivers are part of the platform, not a paid add-on.

No. Direct bookings through your own website carry 0% RidgeHQ commission. You pay your payment provider's normal processing fee and a flat subscription.

The paid order is never silently rewritten. A change or cancellation produces a credit note against it, so your daily close and your accounts still reconcile.

It reads your day — sessions, bookings, conditions — and answers questions about it. It can carry out actions such as rescheduling a session or moving a participant, each behind a confirm step, and reversible scheduling actions can be undone. Higher-risk actions — creating or cancelling a booking, or refunding a payment — are limited to managers and always need explicit confirmation; assistants connected over MCP cannot use them at all.

Platform capabilities behind this

Scheduling & DispatchCustomer & Participant ProfilesPayments & Reporting

Run the numbers for your dive resorts

Free calculators with the formulas shown, plus how RidgeHQ is priced and how it compares.

Admin Time Cost CalculatorRevenue Leakage CalculatorROI CalculatorCapacity Utilization CalculatorPricingRidgeHQ vs. Commission-Based Booking PlatformsRidgeHQ vs. Spreadsheets, WhatsApp, and Paper

See RidgeHQ for dive resorts

Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.

Book a demo — Dive Resorts

Tell us about your operation and we'll tailor the walkthrough.

Location & Additional Info

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