Dive center software

From first click to final dive, on one system.

Generic booking tools do not understand boats, two-tank days, kit prep, or per-diver medicals. RidgeHQ puts dive-specific rosters, waivers, payments, and multi-channel sales in one place.

  • 0% commission on direct bookings
  • Boat manifests generated from the session roster
  • Per-participant waivers and medical forms, built in

See it on your operation

A short walkthrough of RidgeHQ mapped to how dive centers actually run the day — bookings, schedule, resources, and the close.

Book a Demo

Takes about two minutes to request.

The operational reality

A typical dive center sells on a booking widget, plans the boat on a whiteboard, keeps kit sizing in a folder, and logs course progress in a spreadsheet. Every course that fills online is re-typed onto the manifest by hand, every gear swap is checked from memory, and no screen shows the whole day at once.

What your day has to balance

  • Boat passenger capacity, weight distribution, and crew assignment
  • Instructor-to-diver ratios that vary by course and agency standard
  • Cylinder, weight, and specialty-gear stock (nitrox, drysuit, camera)
  • Certification prerequisites and medical clearance per course
  • Tide windows, visibility, and water temperature for each site

How RidgeHQ helps

Every booking lands on the session with the diver's certification level and stored kit sizes attached — so the roster, the boat manifest, and the gear prep list are generated from it instead of copied across three tools.

From booking to day close:

1

Book 24/7. A diver books a course or a two-tank trip on your website, pays a deposit, and answers your waiver and medical questions.

2

Confirm on payment. The order confirms once the online payment succeeds; any balance is tracked against the order and settled at the desk.

3

Check qualifications. Courses that need a prerequisite ask for the diver's level and licence number, and the roster shows it.

4

Plan the boat. Sessions are grouped into a trip with a pilot and dive site; instructor and pilot overlaps are refused.

5

Generate the manifest. The manifest is generated from the confirmed divers with certifications and kit sizes; the gear prep list comes from the same data.

6

Close the day. Dive logs and course completions are recorded, the register closes, and revenue by origin lands in reporting.

Dive Centers: One checkout for the website, the desk, and your agents

One checkout for the website, the desk, and your agents

Courses, fun dives, and packages sold online, at the counter, or through a hotel agent all write to the same sessions and the same orders. A course that fills on the website is full at the desk a moment later, without anyone re-typing it.

  • Booking widget on your own website with live availability, deposit or full payment, and promo codes
  • Front-desk POS for walk-ins, rentals, and retail on one basket, with register open and close
  • Agent and partner bookings recorded with their commission for settlement
  • 0% platform commission on direct bookings
  • Products can require a minimum certification level; the booking form asks for the diver's level and licence number only where it is required
Dive Centers: Boat days built from real bookings

Boat days built from real bookings

The planner shows the week by activity, staff, or trip. Boat trips group the sessions that travel together, carry their pilot and destination site, and produce a manifest from the confirmed divers — so the dock list is never a hand-copied version of the booking sheet.

  • Trips with a pilot, destination site, and capacity computed from their sessions
  • Boat manifest per session: confirmed divers with certification and kit sizes, linked to the vessel
  • Overlap checks on instructor and pilot assignments
  • Wind, wave, swell, visibility, water-temperature, and tide context for the dive site
  • Per-activity thresholds that flag a session when conditions exceed your limits
  • Trip gear prep list built from each diver's sizes and needs, with a packed tick per line
Dive Centers: The paperwork, kept with the diver

The paperwork, kept with the diver

Certifications, waivers, sizing, and dive history live on the diver's profile and travel with every booking, so check-in is a confirmation rather than an interview.

  • Certification records with level and the staff member who verified them, from a PADI / SSI / CMAS catalogue
  • Per-participant waivers with typed signature, a medical questionnaire, and conditional questions
  • Equipment sizing — wetsuit, BCD, fins, mask, shoe, and weight — stored once
  • Dive log per diver with site, depth, duration, and automatic dive numbering
  • Course tracker with attendance; marking a diver completed creates their certification record

What changes when the operation is connected

Sales while the shop is shut

The widget sells courses and trips overnight into the same sessions your team plans from.

Manifests without re-typing

The dock list is generated from confirmed bookings, with certifications and sizes already on it.

Faster check-in

Waivers, medical answers, and sizes are collected before the diver walks in.

Records that add up

Course completions create certification records, and paid-order changes produce credit notes.

Built around the work

Stop acting as the manual API between your booking engine and your team.

Dive Centers operations in RidgeHQ

Common Questions

How RidgeHQ handles dive centers edge cases.

Usually the booking widget, the whiteboard boat plan, the kit-sizing folder, and the course spreadsheet. Bookings, trips, manifests, waivers, sizing, and payments run from one set of sessions, so a course sold online appears on the manifest without being re-typed.

No. Certifications are still issued through your agency. RidgeHQ is your operational record: it stores each diver's certification level and who verified it, tracks course attendance, and creates a certification record when a head instructor marks a course completed.

A manifest is generated for a session from its confirmed participants and includes each diver's certification and kit sizes. It is linked to the vessel, so each boat's list comes from real bookings.

Yes. Each vessel is a fleet asset with its own capacity, crew, and inspection history, and trips carry their own pilot, destination site, and sessions. A pilot can't be put on two overlapping trips.

Not automatically today. Each session has its own capacity and the roster shows who is booked and their level, so you can size sessions to your agency's standard — but RidgeHQ does not calculate or enforce a ratio for you.

Each diver signs your waiver with a typed signature, attached to their booking. You can add a medical questionnaire and conditional questions that only appear when an earlier answer requires them. Waivers are part of the platform, not a paid add-on.

No. Direct bookings through your own website carry 0% RidgeHQ commission. You pay your payment provider's normal processing fee and a flat subscription.

The paid order is never silently rewritten. A change or cancellation produces a credit note against it, so your daily close and your accounts still reconcile.

It reads your day — sessions, bookings, conditions — and answers questions about it. It can carry out actions such as rescheduling a session or moving a participant, each behind a confirm step, and reversible scheduling actions can be undone. Higher-risk actions — creating or cancelling a booking, or refunding a payment — are limited to managers and always need explicit confirmation; assistants connected over MCP cannot use them at all.

See RidgeHQ for dive centers

Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.

Book a demo — Dive Centers

Tell us about your operation and we'll tailor the walkthrough.

Location & Additional Info

Or explore the platform →