RidgeHQRidgeHQ
Ski school software

Handle peak season from the first call to the last run.

Generic tools do not handle ski and snowboard lessons, multi-day courses, meeting points, and constant last-minute changes. RidgeHQ brings bookings, scheduling, payments, and admin into one flow.

  • 0% commission on direct bookings
  • Student level on every roster
  • Built for the morning desk rush

See it on your operation

A short walkthrough of RidgeHQ mapped to how ski schools actually run the day — bookings, schedule, resources, and the close.

Book a Demo

Takes about two minutes to request.

The operational reality

Ski school demand arrives in a wall at 8:45 a.m.: families wanting privates and group classes at different levels, in different languages, all for the same slot. Matching every booking to the right instructor by hand, at that speed, is where the mistakes happen.

What your day has to balance

  • Instructor certification levels (beginner, all-mountain, off-piste)
  • Instructor and session language
  • Separate morning and afternoon scheduling blocks
  • Group class size and ratio limits
  • Student ability level captured before assignment

How RidgeHQ helps

Lessons, multi-day courses, and desk sales share one planner — products can require a minimum level, the roster shows each student's level, and an instructor can't be assigned to two sessions at once.

From booking to day close:

1

Book ahead. Families book lessons online with each child's level where the class requires it.

2

Sell the rush. Walk-ins buy privates and group places at the desk against the same sessions.

3

Assign instructors. Instructors are assigned per session; overlaps are refused.

4

Hand out rosters. Each instructor's roster shows their students and levels.

5

Track the course. Attendance is tracked across a multi-day course and completion is recorded.

6

Close and pay. The register closes and instructor fees are calculated from the sessions taught.

Ski Schools: Desk and online sales on one availability

Desk and online sales on one availability

Demand arrives in a wall each morning. When online bookings and desk sales write to the same sessions, the desk never sells a place the website already sold.

  • Booking widget on your own website with live availability, deposit or full payment, and promo codes
  • Front-desk POS for walk-ins, rentals, and retail on one basket, with register open and close
  • Agent and partner bookings recorded with their commission for settlement
  • 0% platform commission on direct bookings
  • Seasons in the catalogue for the winter calendar
Ski Schools: Levels on the roster, not in someone's head

Levels on the roster, not in someone's head

Placing the right student in the right group needs their level at hand. Products can require a minimum level; the booking form asks for it only where it matters, and every session roster shows each student's level.

  • Skill-level requirements on lesson products
  • Level asked at booking only where required, online and at the desk
  • Printable session rosters with student levels
  • Courses with attendance tracking and completion records
  • Staff profiles carry the languages each instructor speaks
Ski Schools: Instructors and multi-day courses without clashes

Instructors and multi-day courses without clashes

Multi-day courses tie an instructor to the same group for several days. The planner shows the week by activity or by instructor, clones a week forward, and refuses an assignment that overlaps another session.

  • Weekly planner by activity or by instructor
  • Overlap checks on every instructor assignment
  • Clone or bulk-update sessions for recurring weeks
  • Instructor fees calculated from assigned sessions
  • Per-participant waivers with typed signature and conditional questions

What changes when the operation is connected

A calmer 8:45

Desk and online sales draw from the same sessions.

Levels at hand

Every roster shows each student's level.

No double-booked instructors

Overlapping assignments are refused.

Fees from real sessions

Instructor pay is calculated from what they taught.

Built around the work

Stop acting as the manual API between your booking engine and your team.

Ski Schools operations in RidgeHQ

Common Questions

How RidgeHQ handles ski schools edge cases.

No. RidgeHQ shows each student's level on the roster, keeps each instructor's languages on their profile, and refuses overlapping assignments — choosing which instructor takes which group stays with your ski school director.

Yes. A product can require a minimum skill level; the booking form then asks for the student's level, online and at the desk, and the roster shows it.

Yes. Courses are sold with dated variants, their sessions sit across the week in the planner, attendance is tracked, and completion is recorded per student.

Fee groups hold per-session, per-hour, or commission rates per activity. RidgeHQ calculates each instructor's fees from the sessions they were assigned and flags any session missing a rate.

No. RidgeHQ runs your lessons, courses, rentals, and retail; lift tickets stay with the resort's own system.

Each participant signs your waiver with a typed signature, attached to their booking. You can add a medical questionnaire and conditional questions that only appear when an earlier answer requires them. Waivers are part of the platform, not a paid add-on.

No. Direct bookings through your own website carry 0% RidgeHQ commission. You pay your payment provider's normal processing fee and a flat subscription.

The paid order is never silently rewritten. A change or cancellation produces a credit note against it, so your daily close and your accounts still reconcile.

It reads your day — sessions, bookings, conditions — and answers questions about it. It can carry out actions such as rescheduling a session or moving a participant, each behind a confirm step, and reversible scheduling actions can be undone. Higher-risk actions — creating or cancelling a booking, or refunding a payment — are limited to managers and always need explicit confirmation; assistants connected over MCP cannot use them at all.

Platform capabilities behind this

Scheduling & DispatchStaff Coordination

Related operational problems

Instructor & Guide Scheduling

Run the numbers for your ski schools

Free calculators with the formulas shown, plus how RidgeHQ is priced and how it compares.

No-Show Cost CalculatorROI CalculatorCAC:LTV CalculatorInstructor Utilization CalculatorPricingRidgeHQ vs. Commission-Based Booking PlatformsRidgeHQ vs. Spreadsheets, WhatsApp, and Paper

See RidgeHQ for ski schools

Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.

Book a demo — Ski Schools

Tell us about your operation and we'll tailor the walkthrough.

Location & Additional Info

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