Run your kayak and paddle operation at full speed.
One booking and operations system for kayak and SUP rentals and guided tours. Availability, payments, customer details, and the daily run stay unified from the front desk to the dock.
- 0% commission on direct bookings
- One inventory for tours and walk-in hire
- Guides scheduled at the ratio you set
See it on your operation
A short walkthrough of RidgeHQ mapped to how kayak rental & tours actually run the day — bookings, schedule, resources, and the close.
Book a DemoTakes about two minutes to request.
The operational reality
A kayak operation sells guided tours and hires boats by the hour from the same rack. Without one shared inventory, a tour turns up needing ten doubles that walked out the door an hour earlier, and the desk finds out at the water.
Core Constraints Managed
- Separate stock of single vs double kayaks
- Turnaround time for cleaning and checking boats between hires
- Guide availability and guide-to-client ratios per tour
- Return times and overdue tracking for boats on the water
- Waiver completion for every participant before launch
How RidgeHQ helps
Tours and walk-in hire draw from one boat inventory, so a kayak reserved for the 6 p.m. tour is not on the walk-in rack at 5 — and guides are scheduled against the tour headcount at your ratio.
From booking to day close:
Book the tour. A group books a guided sunset tour online and pays a deposit.
Reserve the boats. The tour reserves the doubles it needs and assigns a guide at your ratio.
Take the walk-in. A walk-in asks for singles for an hour; the POS only offers boats not needed for the upcoming tour.
Collect waivers. Every participant signs on a device at the desk; the booking shows who is outstanding.
Send it out. Boats are marked out with return times; the desk sees an overdue flag if a hire runs late.
Close the day. Returns, damage notes, and the day's takings land in reporting.
Tours and hire from one system
Scheduled tours booked online and walk-in hire at the desk draw from the same boat inventory, so committed stock is never offered twice.
- Booking widget for guided tours and pre-booked hire with a deposit or full payment
- Front-desk POS for walk-in hire, retail, and add-ons on one ticket
- Return times tracked per boat, with an overdue flag at the desk
- Seasonal pricing rules, add-on extras, and promo codes on the same products
- 0% platform commission on direct bookings
Fleet-smart scheduling for the daily run
Every boat shows its status, and stock reserved for an upcoming tour is held back from walk-in hire automatically.
- Single and double kayaks tracked as separate stock with live availability
- Boats reserved for a scheduled tour removed from the walk-in pool for that window
- Add-ons — PFDs, paddles, dry bags, wetsuits — tracked against each hire
- Turnaround time between a return and the next hire built into availability
- Guides scheduled against the tour headcount at your guide-to-client ratio
Forms and books stay clean
Waivers and confirmations travel with the booking, and money-affecting changes leave a clean trail.
- Per-participant digital waivers with typed e-signature and conditional health or swimmer questions — built in
- Waiver status tracked on the booking, so the desk sees who still needs to sign
- Automated confirmations and pre-tour instructions with meeting point and kit
- Order immutability: an edit to a paid order creates a credit note, not a silent rewrite
- An AI copilot that reads the day and can reschedule a tour or reassign a guide, with a confirm step
What changes when the operation is connected
Tours never come up short
Boats reserved for a departure are held back from walk-in hire for that window.
You know what is on the water
Every kayak shows available, out, due back, or in for repair.
Guides scheduled to the ratio
Guide numbers come off the tour headcount, not a mental estimate.
One ticket per customer
Tours, hire, and retail settle together instead of across separate systems.
Built around the work
Stop acting as the manual API between your booking engine and your team.
Common Questions
How RidgeHQ handles kayak rental & tours edge cases.
See RidgeHQ for kayak rental & tours
Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.
Book a demo — Kayak Rental & Tours
Tell us about your operation and we'll tailor the walkthrough.