RidgeHQRidgeHQ
Product

Per-participant digital waivers, built into the booking.

Every participant signs their own waiver, with a typed e-signature and questions that adapt to the activity and the person. It is attached to the booking from the moment it is made — not a metered add-on you bolt on later.

  • Built in, not a paid add-on
  • One waiver per participant, not per booking
  • Signed records tied to the booking and the profile

See it on your operation

A short walkthrough of how Waiver App works in RidgeHQ and connects to the rest of the operational day.

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Takes about two minutes to request.

Waiver App: Requirements that match the activity

Requirements that match the activity

Define which waiver a product needs and what it has to collect. The form adapts to the activity and the participant instead of being one static PDF for everyone.

  • Waiver requirements set per product and captured per participant at booking
  • Conditional questions that show or hide based on earlier answers — medical, experience, age
  • Question types with their own options, including a separate medical questionnaire
  • Separate templates for different services — a lesson, a rental, a guided trip
Waiver App: Signed before check-in, on any device

Signed before check-in, on any device

Send the waiver with the booking confirmation and let participants complete it ahead of arrival, on a phone, tablet, or laptop.

  • Typed e-signature captured per participant
  • Signed as part of checkout, online or at the desk
  • Waiver and medical status per participant visible on the booking
  • Templates edited or deactivated by managers, never silently deleted
Waiver App: One record, easy to find later

One record, easy to find later

Every signed waiver stays on the booking and the customer profile, so nothing is re-asked and nothing is lost.

  • Signed waivers linked to the booking and the participant's profile
  • Answers stored with each signature, per question
  • Each signature tied to the booking it was given for
  • Row-level tenant isolation so only your team sees your records

How it connects to the rest of the system

Nothing in RidgeHQ works in isolation. Waiver App feeds — and is fed by — every other part of the operational day.

Online Bookings & POS

A booking carries its per-participant waiver requirement from the moment it is made.

Customer & Participant Profiles

Signed waivers and health answers live on the participant record across visits.

Scheduling & Dispatch

The day plan shows which participants are waiver-complete before a session runs.

What it changes day to day

No paper at the counter

Participants sign ahead of time on their own device.

Fewer missing details

Validation and conditional questions mean the medical and experience information is actually there.

It is included

Per-participant waivers are part of the platform, not a per-signature charge.

Records you can produce

Every signed waiver is searchable and exportable, tied to the booking.

One system for the operational day

See how every capability fits together →

Waiver App in RidgeHQ

Common Questions

Yes. Per-participant digital waivers are part of RidgeHQ, not a metered add-on — there is no per-signature or separate monthly waiver fee.

Per person. Each participant on a booking signs and answers their own form.

Yes. Conditional questions show or hide based on earlier responses, to any depth, so each participant only sees what applies to them.

Yes — online bookings collect each participant's signature during checkout, so the waiver is done before arrival. Walk-ins sign at the desk, and the booking shows each participant's waiver status.

There is no dedicated guardian-signature flow today. You can add questions to the template for a parent or guardian to complete, but RidgeHQ doesn't verify the signer's relationship.

Onto the booking, with the answer to each question stored alongside the signature, isolated to your business at the database level.

Yes. Each product defines its own waiver and questions, so a lesson, a rental, and a guided trip each collect only what they need.

Yes, today each booking collects its own signature and answers, which keeps every waiver tied to the activity it was signed for. Carrying answers forward isn't available yet.

See Waiver App in RidgeHQ

Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.

Book a demo — Waiver App

Tell us about your operation and we'll tailor the conversation.

Location & Additional Info

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