Bike rental software

Run your bike rental shop at full speed.

Stop managing rentals across paper, chat apps, and spreadsheets. RidgeHQ puts rentals, fleet availability, payments, and staff scheduling on one live calendar — for the shop floor and guided tours.

  • 0% commission on direct bookings
  • Every bike tracked as its own unit
  • Size and service state drive availability

See it on your operation

A short walkthrough of RidgeHQ mapped to how bike rental & tours actually run the day — bookings, schedule, resources, and the close.

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Takes about two minutes to request.

The operational reality

A bike fleet is not interchangeable stock — it is individual assets, each with a frame size, a service history, and a battery that needs turnaround time. Booking "an e-bike" and sorting out which one on the morning of pickup is how you hand over a bike with a flagged brake.

What your day has to balance

  • Frame size matching (S / M / L / XL) per booking
  • Battery and cleaning turnaround time between hires
  • Service history and safety checks per bike
  • Shared fleet across rentals, walk-in hire, and guided tours
  • Security deposit pre-authorisation and release

How RidgeHQ helps

Every bike is tracked as an individual unit with its frame size and service state, and a rental books a specific bike for a time window — so the bike handed over is the one that was booked, and one flagged for service never goes out.

From booking to day close:

1

Book online. A rider books a bike or tour online and pays.

2

Reserve the bike. A specific bike of the right size is reserved for the time window.

3

Sign the waiver. The rider signs before pickup.

4

Check service. Bikes with open maintenance records are out of availability.

5

Run the tour. Guides are assigned; overlaps refused.

6

Close the day. Returns, hire, and retail settle at the register and land in reporting.

Bike Rental & Tours: Book a specific bike, not just a category

Book a specific bike, not just a category

A bike fleet is individual assets, not interchangeable stock. Rentals book a specific unit for a date and time window, and availability is checked size-for-size.

  • Booking widget on your own website with live availability, deposit or full payment, and promo codes
  • Front-desk POS for walk-ins, rentals, and retail on one basket, with register open and close
  • Agent and partner bookings recorded with their commission for settlement
  • 0% platform commission on direct bookings
  • Timed rentals of a specific bike, with dates and start and end times
Bike Rental & Tours: Service state that controls availability

Service state that controls availability

Opening a maintenance record takes a bike out of availability immediately and puts it back when it's returned. Overdue repairs are flagged and the register exports to CSV.

  • Bikes tracked as units with frame size
  • Maintenance records with vendor, expected return, and overdue flags
  • Weekly rental planner by unit
  • Support vehicles as fleet assets with licence and insurance alerts
  • Retail stock records for accessories
Bike Rental & Tours: Guided tours on the same system

Guided tours on the same system

Tours run in the planner with guides, rosters, and per-participant waivers, drawing on the same bikes as hire.

  • Overlap checks on guide assignments
  • Trips with a driver or pilot and destination
  • Per-participant waivers with typed signature and conditional questions
  • Email everyone booked on a tour from the planner
  • Changes to a paid booking create a credit note

What changes when the operation is connected

The right bike handed over

Rentals book a specific unit, not a category.

No flagged bike goes out

Maintenance records remove it from availability.

Tours and hire agree

Both draw on the same fleet.

A clean close

Register and reports come from the same orders.

Built around the work

Stop acting as the manual API between your booking engine and your team.

Bike Rental & Tours operations in RidgeHQ

Common Questions

How RidgeHQ handles bike rental & tours edge cases.

Yes. Each bike is a unit with its own frame size and service history, and rentals reserve a specific unit for a date and time window.

Not as a separate card hold today. You can take a deposit as part of the booking payment, but RidgeHQ doesn't pre-authorise and later release a damage deposit.

Open a maintenance record. The bike leaves availability immediately, is flagged if its repair runs late, and returns to availability when marked returned.

Batteries can be tracked as their own gear units with maintenance records, but RidgeHQ doesn't monitor charge or turnaround time automatically.

Each rider signs your waiver with a typed signature, attached to their booking. You can add a medical questionnaire and conditional questions that only appear when an earlier answer requires them. Waivers are part of the platform, not a paid add-on.

No. Direct bookings through your own website carry 0% RidgeHQ commission. You pay your payment provider's normal processing fee and a flat subscription.

The paid order is never silently rewritten. A change or cancellation produces a credit note against it, so your daily close and your accounts still reconcile.

It reads your day — sessions, bookings, conditions — and answers questions about it. It can carry out actions such as rescheduling a session or moving a participant, each behind a confirm step, and reversible scheduling actions can be undone. Higher-risk actions — creating or cancelling a booking, or refunding a payment — are limited to managers and always need explicit confirmation; assistants connected over MCP cannot use them at all.

Platform capabilities behind this

Related operational problems

Run the numbers for your bike rental & tours

Free calculators with the formulas shown, plus how RidgeHQ is priced and how it compares.

See RidgeHQ for bike rental & tours

Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.

Book a demo — Bike Rental & Tours

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Location & Additional Info

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